Errors

Every error type, what causes it, and how to fix it.

Errors use standard HTTP status codes and a consistent JSON body:

{
  "error": {
    "type": "quota_exceeded",
    "code": "plan_limit_reached",
    "message": "You've used your 25 included pages this period. Upgrade to continue.",
    "docs_url": "https://createafillablepdf.com/docs/errors"
  }
}
StatustypeCauseFix
400invalid_requestMalformed request or missing field.Check the request shape.
401authentication_errorMissing/invalid/revoked key.Send a valid Authorization: Bearer key.
402quota_exceededFree plan out of included pages.Upgrade or wait for the next period.
404not_foundConversion not found or not yours.Check the ID.
415unsupported_fileNot a PDF, too large, or over your per-file page limit.Send a valid PDF within limits.
429rate_limit_errorOver your per-minute rate limit.Back off; see Retry-After and X-RateLimit-* headers.
502engine_errorThe document couldn't be processed.Try another file; contact support if it persists.
500server_errorUnexpected error on our side.Retry; contact support if it persists.

We never return raw stack traces or internal details. If something looks wrong, email support@createafillablepdf.com with the conversion_id if you have one.